Acoustica Manufacturing, BC's only maker of hearing aid instruments is celebrating their 7th anniversary. Since opening its own retail outlet in Burnaby 7 years ago, Acoustica has enjoyed increasing business growth right from the outset by selling its products direct to the consumers through an in-house factory outlet.

Most hearing aid manufacturers are located in the east or in the United States, meaning that consumers often find that longer waiting times for delivery of hearing instruments are quite common. Acoustica is unique in Western Canada by selling products that are made right on the site, allowing delivery times to be dramatically shorter than competitors. In fact, delivery may take as little as 2 days in some cases, thus helping their customers get on with enjoying their lives sooner.

Acoustica’s continued success can be attributed to its ability to addressing the two major concerns in the local market: high cost and the long delivery times. By marketing its own product Acoustica has managed to dramatically reduce the costs of manufacturing and cut downing waiting time, allowing the savings to be passed on to the consumer.

“Everything is handled right here,” said John Jahanashahi, Marketing Manager for the Acoustica plant. “We make the shells and assemble the hearing aids. Other firms have to send everything away but we do it all right here.” Hearing tests are performed on-site by their licensed Hearing Aid Specialists on staff to ensure a proper fit.

In addition, as Acoustica has its own technicians on premises in most of the cases hearing aids can be repaired while customers wait.

Using the latest in technology to create all types of hearing aids – analog, programmable and digital, allows the Burnaby manufacturer to offer customers a wide selection in order to suit the customer’s needs. Customers are able to
make their selection and have their units fitted and tested right on-site. Moreover, since Acoustica eliminates the middleman by selling direct to the public, there are significant savings to be had.

Acoustica, celebrating 7 years of outstanding service, has expanded by relocating to larger premises due to client demand.